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FAQs

How It Works

Discover & Connect

Book the perfect space in just a few clicks.

01

Search & Discover

Browse curated venues by city, vibe, or occasion.

02

Book with Ease

Check availability, add services, and confirm instantly.

03

Enjoy Your Event

Show up, celebrate, and make unforgettable memories.

Our Philosophy

At Spazio, we believe that every space tells a unique story — a story shaped by the people who gather there, the ideas that take root, and the memories that linger long after the lights go out. Our mission is not just to provide a venue, but to connect people with spaces that spark inspiration, fuel creativity, and foster meaningful connection.

We understand that the right environment can elevate an event from ordinary to unforgettable, whether it's a brainstorming session, a product launch, a private celebration, or a moment of quiet reflection. That’s why we curate venues that are thoughtfully designed, emotionally resonant, and ready to support your vision.

FAQ

Popular Questions

Find quick answers to the most common questions about getting started, pricing, bookings, partnerships, and more on Spazio.
Whether you're a guest or a venue partner, we've got you covered.

Getting Started
How do I create a Spazio account?

Click “Sign Up” on the top right of the homepage. You can register as a customer or a venue partner using your email or social login.

Can I use Spazio on my phone?

Yes, our platform is fully mobile-responsive and works seamlessly on any device.

How do I become a Spazio venue partner?

Head to the “Become a Partner” page, complete the registration form, and our team will review your application within 1–2 business days.

What types of spaces can be listed on Spazio?

We welcome venues for events, meetings, co-working, creative use, and more — from studios and cafes to rooftops and private rooms.

Pricing & Payments
How is pricing determined for each venue?

Venue owners set their own prices. Prices may vary based on time, day, or seasonal demand.

Are there any hidden charges?

No hidden fees — all pricing is transparent and shown at checkout.

How do I receive payments as a vendor?

Vendors are paid via bank transfer or other secure payout methods after a booking is completed.

Can customers get a refund?

Refunds depend on the venue’s cancellation policy, which is clearly listed on each space’s page.

Sales & Partner Questions
How does Spazio promote my venue?

Your listing is featured in relevant search results, curated collections, and may be included in our marketing campaigns and social media.

Can I block dates when my space is unavailable?

Yes, you can easily manage availability through your partner dashboard.

Do I need to sign a long-term contract?

No. There’s no contract required — you're free to list or delist anytime.

Can I manage multiple venues under one account?

Absolutely! Our platform supports multi-listing management from a single dashboard.

Usage & Platform Help
How do I make a booking?

Choose your venue, select a date and time, and confirm your booking through our secure checkout process.

How do I contact support?

You can reach our support team via live chat, email, or through the contact form in your dashboard.

Can I modify or cancel a booking?

Yes, depending on the venue’s policy. You can request changes or cancellations directly from your booking page.

Is communication secure on the platform?

Yes, all messaging and transactions are secured and encrypted.

Trust & Safety
Are the spaces on Spazio verified?

Yes. Every venue goes through a review process to ensure quality and reliability.

How does Spazio handle disputes?

We provide dispute resolution support and will work with both parties to ensure fair outcomes.

Is my personal information secure?

Absolutely. We follow industry best practices to protect your data and privacy.

What happens if something goes wrong during a booking?

Our support team is on standby to assist immediately and mediate if needed.

For Corporates & Agencies
Can I book venues for recurring events or long-term use?

Yes! Reach out to our team for custom solutions and exclusive rates.

Do you offer corporate or group accounts?

We’re happy to provide enterprise support. Contact us to set up a tailored business profile.

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